Transformative Power of Open Book Management

I’m just back from a very inspiring and exciting trip to the US where I accepted an All-Star Award recognising Unique World’s achievements in implementing the Open-Book Management system of the Great Game of Business.

A highlight of the trip was the opportunity to visit other companies, and to share experiences with playing the GGOB. It was encouraging to see that Unique World is up with the best in terms of some aspects of the Game , but I was also able to learn from how others are really good expense forecasting and mini-games, both of which I am planning in implementing over the next 12 months.

I was interviewed on internet radio (the CEO Hour) while I was in St Louis. You can listen to the interview online. I was very happy to talk about our experiences, and to encourage others to consider Open-Book Management.

Open-Book really is an amazing system. It has revolutionised our business and with it our culture. It has transformed Unique World and delivered some outstanding results.”
This Award is recognition for a lot of hard work over the last 15 months since we started to play operating open book management principles. It’s required an enormous amount of effort by all staff to change our culture and to educate and drive awareness around the whole organisation about what we can achieve.

The GGOB and Open Book Management give our staff full visibility and understanding of all economic aspects of the business. All the numbers are shared, and everyone can see exactly how they’re tracking on the staff bonus scheme. We teach all staff to act and feel like business owners.
Everyone takes responsibility for forecasting revenue, and our consultants have become very good at that. We’re now achieving results each month within 1% of forecast. That’s a phenomenal achievement and a huge benefit for the company.

The whole idea of Open-Book Management really fits the collaborative, inclusive culture of Unique World, but even so, I’ve been astounded at our success in such a short period of time. It’s evidence of the commitment of all Unique Worlders to achieving great results for our clients and for our company.